Privacy Policy
At Linz , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.
1. Information We Collect
We collect personal information when you make a purchase, sign up for our newsletter, or interact with our website. This may include:
– Name
– Email address
– Shipping and billing address
– Phone number
– Payment information (We never store card details)
2. How We Use Your Information
The information we collect is used to:
– Process and fulfill your orders
– Send you order confirmations and shipping updates
– Respond to customer service inquiries
– Improve our products and services
– Send you promotional offers, newsletters, or other marketing materials (if you have opted in)
3. Refund Policy
We understand how important it is for our customers to feel confident when shopping with us. If your product is defective or damaged, we offer a full refund or exchange.
– Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of delivery. Provide your order number, a description of the issue, and clear photos of the defect or damage.
– We will cover the cost of return shipping for defective or damaged items. Refunds will be processed within 5-7 business days after we receive the returned product.
4. Data Protection
We use industry-standard security measures to protect your personal information. Your payment information is encrypted and processed securely. We do not store sensitive payment details such as credit card numbers after the transaction is completed.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in fulfilling orders, processing payments, or improving our services. These providers are obligated to protect your data and only use it for the purposes specified by us.
6. Cookies
Our website may use cookies to enhance your shopping experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to make changes to your information or opt-out of marketing communications, please contact us at [insert contact email].
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us at:
Linz
Email : linzzz@gmail.com
Contact : 9892025688 / 93054 45797
Thank you for shopping with Linz. Your trust and privacy are important to us!
